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    I Can Make Calls But Not Receive Them

    Steps to take for issues with inbound calls.

    This may happen if you are using your new 1GLOBAL SIM before your number has been ported from your former operator. In this case your service is working with a temporary number which will allow you to make calls, but if someone calls your number, and your old SIM has been removed from your device, you will not be reachable. For more details see “My phone number is wrong”.

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