4. Support

    • 1GLOBAL Support

    Contact our support team via phone or email or explore our FAQs and Support Documents

    FAQ Enterprise

    Manage and control all company and BYOD devices while being globally connected via one single provider

    Read

    FAQ Finance

    Compliance and Recording solutions for global banks and financial institutions

    Read

    FAQ IoT

    Manage and scale your IoT Business and Devices with our integrated connectivity solutions

    Read
    Phone

    From your 1GLOBAL number:

    707 Help online

    Local number (Australia):

    +61 2 8999 4206

    Local number (France)

    +33 77 1950 707

    Local number (Germany):

    +49 152 900 007 07

    Local number (Hong Kong):

    +852 5149 1707

    Local Number (Netherlands)

    +31 629 721 200

    Local number (Poland)

    +48 732 400 707

    Local Number (Spain)

    +34 668 191 207

    Local number (UK):

    +44 20 3318 0733

    Local number (US):

    +1 646 358 3496

    Email

    Enterprise Customers

    business.help@1global.com

    Finance / Compliance Customers

    tmr-operations@1global.com

    Support Documents

    General

    General Docs

    Connect

    Connect Docs

    IoT

    IoT Docs

    RSP

    RSP Docs

    Entitlements

    Entitlements Docs

    Consumer Support

    For Consumer/B2C enquiries, please refer to our B2C Support Center (BetterRoaming)