Calling & Voicemail
Why Can't I Make A Call Whilst Overseas?
What to do if you're on a Business plan but unable to make a call whilst overseas.
What Is Smart CLI?
Smart CLI definition & how to switch ON or OFF.
1GLOBAL Voice Services
Index of 1GLOBAL voice service features & their links.
How Do I Use Voicemail?
General Information about the 1GLOBAL Voicemail service.
Details about blocked numbers & your 1GLOBAL SIM.
1GLOBAL SMS Service
Description of the Short Messaging Service (SMS).
Just Landed SMS
Frequently Asked Questions in regard to the Just Landed SMS feature.
How to Turn iMessage/FaceTime On/Off (Apple iOS)
Steps on how to switch on/off Apple iPhone's features, iMessgae & FaceTime.
Network & Coverage
Where Is 4G Available?
A list of 4G destinations covered by 1GLOBAL.
What Is 1GLOBAL World?
List of countries covered in the 1GLOBAL World.
The 1GLOBAL Network
Where we operate, our coverage and the 1GLOBAL world.
Internet & Data
What is 4G?
Definition of 4G data speed.
I Have No Data Or Internet Connection
Troubleshooting steps for Data Connection issues.
I Have No 4G Data
Troubleshooting guide for when you cannot get a 4G/LTE speed on your handset.
I Have No 3G Data
Troubleshooting guide for issues connecting to 3G.
How To Configure Your APN Settings (Android)
Steps on how to configure the APN setting on Android handsets.
How Do I Estimate My Data Usage?
Estimates of possible data usage per internet activity.
How Do I Set Up 4G/LTE Setting On My Handset?
Steps to set up the 4G/LTE feature in smartphones.
Everything you need to know about data with your 1GLOBAL SIM.
Get in touch
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