1GLOBAL launches Verint Communications Analytics to strengthen cloud compliance monitoring

1GLOBAL has launched Verint Communications Analytics, bringing advanced transcription and AI-powered analytics capabilities to its Cloud Compliance Recording platform across 10 key international markets. 

Built specifically for financial institutions and regulated industries, the Verint Communications Analytics solution is a key offering within Verint Financial Compliance (VFC) and helps compliance and surveillance teams monitor mobile business communications faster and more effectively through automated transcription, summarization, sentiment analysis, and multilingual topic detection. 

1GLOBAL’s secure cloud compliance platform records all mobile and SMS to VFC. Voice data is then securely transferred to Verint Communications Analytics and transformed into searchable, actionable intelligence.

This helps firms accelerate investigations, identify conduct risk more efficiently, and reduce operational burden. 

The solution supports transcription and translation from more than 30 languages into English with near real-time processing, enabling compliance teams to monitor global communications environments at scale. 

A Smarter Approach to Compliance Monitoring

As regulatory scrutiny intensifies across financial markets, firms face increasing pressure to review larger volumes of communications data while maintaining rigorous oversight standards. Traditional manual review processes can be slow, fragmented, and resource-intensive. 

By combining Verint Communications Analytics with 1GLOBAL’s mobile recording capabilities, organizations can move from reactive compliance monitoring toward more proactive, intelligence-driven oversight. 

The solution enables: 

• High-quality mobile voice transcription across all parties on a call 

• Automated call summaries and follow-up actions 

• Topic and sentiment analysis 

• Risk and contextual risk detection 

• Searchable and timestamped communications records 

• Multilingual translation from 30 languages into English 

• Faster investigation and monitoring workflows 

Because the solution is fully integrated within the 1GLOBAL cloud environment, customers benefit from secure, regionally deployed processing across EMEA and North America, ensuring communications data remains within the appropriate regulatory jurisdiction. 

This trusted infrastructure already supports regulated financial institutions worldwide, including eight of the world’s top ten investment banks.

Read the full press release here, or contact 1GLOBAL today to learn how our Cloud Compliance and Communications Analytics solutions can help your organization strengthen regulatory oversight and modernize its communications compliance.