1GLOBAL Enterprise Product Releases & Updates

See the latest feature releases, product improvements and bug fixes

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Latest updates

B2B Portal

Jul 3, 2026

Centralized Account Management

The Enterprise Portal now includes a new Accounts module, giving administrators a centralized view of all managed accounts, shared plans, and usage information from a single dashboard.

B2B Portal

Jun 30, 2026

Enterprise Portal - Usage Alerts Now Available

Enterprise administrators can now configure usage alert policies directly from the Enterprise Portal, helping teams proactively monitor voice, messaging, and data consumption before usage limits are reached.

B2B Portal

Jun 30, 2026

Enterprise Portal - Orders Module Now Available

Enterprise customers can now manage subscription lifecycle changes directly from the Enterprise Portal, reducing operational dependency on support teams and enabling immediate execution of common provisioning actions.

Compliance (Recording)

May 20, 2026

Communications Analytics Product Release

1GLOBAL’s Verint Communications Analytics is now Generally Available, offering compliance cloud customers transcription, translation, sentiment analysis, and summary for mobile recorded calls.

B2B Portal

May 1, 2026

B2B Portal – Edit Subscriber Support

B2B Portal now allows editing of subscriber basic information.

B2B Portal

Apr 13, 2026

Enterprise Portal - Preview

We’re introducing a new enterprise customer portal in preview, designed to give you centralized control, near real-time insights, powerful self-service capabilities and reporting. Built on a modern, secure platform, it marks a shift from a usage-focused experience to a full-service management solution.

General

Apr 1, 2026

Enterprise Product Release Guide

Welcome to the 1GLOBAL Enterprise Product Announcements Channel, the place where you’ll find the latest feature rollouts, updates, and technical insights designed to help your business maximize our platform’s potential.

B2B Portal

Jan 28, 2026

New Enterprise Portal - Launch

[Information] We’re pleased to introduce our new Enterprise Portal, designed to give you improved visibility, control, and autonomy in managing your accounts and subscriptions... The new portal provides a more secure and streamlined experience...